Alice

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  1. 66 votes

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    45 comments  ·  Spark Video - Feature suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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    Alice commented  · 

    Extremely frustrating that they have not fixed this issue. Created the video in less than 20 minutes then the logo is tiny on the video and looks pixelated. Why hasn't Spark Support responded to any of these complains I'm reading. Seriously, Spark needs to get this fixed!!! Now!!!

  2. 42 votes

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    15 comments  ·  Spark General- Feature suggestion » Brand  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone — several of us have asked for more feedback about this.

    The first thing is to make a larger logo in the same aspect ratio. For example, if your logo is 300×71, make it 900×213. That way when we sample it on the page, it will appear larger.

    If this is in regards to Post, you should be able to drag the logo and make it larger. Having a larger version of this will work better for you here as well.

    Please email me directly if you’d like more assistance!

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    Alice commented  · 

    Veronica Belmont, what is your email? My question has not been answered correctly. I need help, or please provide me a number to call.
    Thank you!

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    Alice commented  · 

    I'm so frustrated, THIS MUST BE FIXED ASAP!!!
    It doesn't appear to allow you to resize the logo on the video template. Spark has the awesome branding tool, but then you create your video in a matter of minutes then come to find logo is so small/tiny that it truly makes this program totally worthless for video's. NEEDS IMMEDIATE ATTENTION!!!

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